What kind of AI services do you offer?

We offer a range of AI services including personalized AI chat assistants for customer service and internal staff, AI-powered phone agents for call answering and routing, and specialized AI solutions for various industries like medical clinics, hospitality, retail, and telecom. Our services focus on automation, efficiency, and enhancing user experiences.

How can AI benefit my business?

AI can benefit your business by automating repetitive tasks, improving customer service with 24/7 AI assistants, providing quick access to information for your staff, personalizing customer interactions, and offering data-driven insights to optimize operations and decision-making.

Is it difficult to integrate AI into my existing systems?

We strive to make the integration process as smooth as possible. Our AI solutions are designed to be compatible with many existing systems and workflows. We work closely with you to understand your current setup and ensure a seamless integration with minimal disruption.

What is the cost of your AI services?

The cost of our AI services varies depending on the specific solutions and the complexity of your requirements. We offer customized quotes after an initial consultation to understand your needs. We focus on providing value and a strong return on investment.

Do you offer support after the AI system is implemented?

Yes, we provide ongoing support and maintenance to ensure your AI systems continue to operate effectively and meet your evolving business needs. Our support includes troubleshooting, updates, and performance monitoring.

FAQ | Fanos AI Tech Services

Common Questions About Our AI Solutions and Services

1. Why should I install this AI Assistant when I already have a website and a receptionist?

The Assistant complements your website and your staff. It allows guests to get instant answers 24/7 without searching or waiting. It reduces repetitive questions to your staff (receptionists, housekeeping, food service), improves the online experience, and supports your staff by freeing up their time for higher-value personal interactions.

2. What if guests don’t use it? Won’t I be paying for something nobody interacts with?

We help you promote the Assistant with QR codes in rooms, WiFi login pages, and at check-in. Guests love the convenience of asking questions on their phone, just like they would on WhatsApp. Even moderate use saves time for your team and improves guest satisfaction.

3. How do I know it will bring me more bookings?

The Assistant keeps website visitors engaged, answers their questions instantly, and guides them toward booking. It also collects email leads from visitors who don’t book right away, helping you capture future opportunities.

4. Isn’t this expensive compared to the value?

Our pricing is designed to be fair and transparent. Even saving just one hour of staff time per day quickly offsets the cost. Plus, it positions your hotel as a modern, guest-friendly brand, improving direct bookings and guest loyalty over time.

5. How do I know it won’t frustrate guests with wrong answers?

Our Assistant uses advanced AI (ChatGPT technology) with hotel-approved data. It asks for clarification if it doesn't understand and can escalate to a human if needed. We continuously improve it based on real usage.

6. Our guests mostly come through travel agents, not direct bookings. Is this still useful?

Yes! Even guests who book through agents often check your website or need assistance during their stay. The Assistant helps you make a great first impression online and provides convenient support for guests while they are at your hotel.

7. What about data privacy and GDPR compliance?

Guest data is processed securely. No data is used for training or shared without consent. You remain the data owner, and the Assistant is fully GDPR compliant.

8. Will this replace the personal touch of my staff?

Not at all. Our Assistant handles small, repetitive questions or services, freeing up your staff to focus on real, personal service. It enhances your team’s ability to deliver great guest experiences, not replace it.

9. Will our existing systems or operations be affected during installation?

Not at all. Our AI Assistants run entirely on our own secure servers and do not interfere with your existing IT systems. Installation is non-invasive and does not disrupt your current operations — even during the peak of the tourist season.

10. Will we have to maintain or manage the AI Assistant ourselves?

No. We fully manage the Assistant for you. After installation, we handle all updates, maintenance, improvements, and monitoring. You don’t need to allocate any of your IT resources or staff — everything is handled by us.

11. Can your AI solutions be adapted to industries outside hospitality?

Absolutely. Our AI Assistants and solutions are highly adaptable and can be customized for any industry, including healthcare, retail, banking, telecom, and more. We tailor our products to meet the specific needs of your business.

12. What do your AI consulting services include?

Our consulting service includes analyzing your business challenges, identifying opportunities for AI integration/automation, and recommending the best solutions. We can suggest both our in-house products and third-party tools to meet your needs.

13. How do you ensure the AI solution fits my business needs?

We work closely with you to understand your business processes, goals, and challenges. Based on this, we design or recommend solutions that align with your specific requirements and industry standards.

14. Can your AI Assistants replace internal company wikis?

Yes. Our AI Assistants can be trained on your company’s Standard Operating Procedures (SOPs) and other internal documentation. Employees can ask questions conversationally, making it easier to access critical information without searching through large amounts of information on wikis or manuals.

15. Do you offer AI solutions for customer support in industries like telecom or banking?

Yes. Our AI Assistants can handle customer inquiries, provide technical support, and automate routine tasks for industries like telecom, banking, and more. This reduces the workload on your staff and improves customer satisfaction.

16. What other products do you offer besides AI Chat Assistants?

In addition to our flagship Website-Based and Mobile AI Chat Assistants, we offer a wide range of AI-powered solutions, including:

AI-Powered Internal Chat Assistants to replace company wikis and improve workflow efficiency.
Recruitment Screening AI Assistants to automate CV screening and shortlisting.
AI Phone Agents for answering and routing calls with natural voice understanding.
AI tools to collect feedback from clients and forward actionable insights to the relevant staff.
AI Email Sorting & Auto-Reply systems to handle incoming emails efficiently.

Our solutions are highly adaptable and can be customized for various industries, including healthcare, telecom, banking, and more. We are constantly innovating to meet the evolving needs of our clients.

17. How do you handle third-party AI solutions?

If our in-house products don’t meet your needs, we recommend and integrate third-party AI solutions. Our goal is to provide the best possible outcome for your business, regardless of the source of the technology.

18. How do you ensure data security and compliance across industries?

We prioritize data security and compliance. All our solutions are designed to meet industry-specific regulations, including GDPR for European businesses. Your data remains secure and under your control at all times.

19. How can I get started with your consulting services?

Simply contact us to schedule a consultation. We’ll discuss your business needs and provide a tailored plan to implement AI solutions that drive results.

20. How do you customize your AI apps or AI Assistants to our enterprise?

We input all the information that relates to your company. Questions asked on our AI Chat Assistants or other AI apps are answered based on the information you provide to us, which is specific to your company, not generic information from ChatGPT. We also customize the style, looks, colors, and other visual elements to match your branding. Additionally, we tailor the AI to your unique processes and requirements. We can customize it in any way you ask us to, ensuring it aligns perfectly with your enterprise needs.