Discover the Power of AI Assistants
What is an Artificial Intelligence (AI) Assistant?
An AI Assistant, (a.k.a. Chatbot), is a virtual assistant that can answer questions and perform tasks just like a human. It understands and responds in natural language.
We offer two types of AI Assistants tailored for the hotel industry but we can meet the needs of any business domain:
1. Website-Based AI Assistant
This assistant is designed for hotel websites and helps guests or prospective visitors before their stay. It can:
- Provide information about hotel services, amenities, room types, and prices.
- Offer details about the local area and attractions.
- Perform tasks like booking a room, viewing, or canceling a booking.
2. Mobile App AI Assistant
This assistant is for hotel residents and runs on their mobile phones via a QR code. It answers questions like:
- What are the breakfast times?
- What are the pool hours?
- What time is checkout?
- Do you offer room service?
- What time does the bar close?
- Provide a list of the hotel's restaurants.
Both assistants are designed to enhance customer experience and streamline hotel operations saving labour hours. Both can be customized to the needs of your business and extended to do much more.
How Can This Help Your Business?
If you commission us to build an Assistant, it will be customized for your business. An Assistant can be tailored to answer questions and provide customer services for your business. The Assistant will appear on your website's homepage, just like this demo, and on the smart phones of your guests.
Benefits of using our AI Assistants:
Enhanced Guest Experience
- Available 24/7 to provide instant and friendly responses, even when staff are busy or unavailable
- Understands natural human language, unlike traditional apps or chatbots
- Transforms website interaction by allowing guests to simply ask questions instead of searching for information
- Provides comprehensive information about both the hotel and local attractions
- The web-based assistant improves pre-arrival experience, while the mobile app enhances the stay experience
- Eliminates waiting times at reception, restaurants, bars or other service points
Operational Excellence
- Saves employee hours across multiple departments (reception, housekeeping, food service etc.)
- Reduces payroll costs by automating routine inquiries or services
- Seamlessly integrates with your existing systems
- Fully customizable to match your hotel's information, specific needs and branding
- Enables more efficient operations without hiring additional staff
Business Growth
- Increases direct bookings by keeping potential guests engaged on your website
- Collects visitor emails for follow-up marketing when guests don't book immediately
- Leads to better online reviews through improved service quality
- Positions your hotel as modern and tech-forward, appealing to tech-savvy travelers
- Offers competitive differentiation in a crowded marketplace
Return on Investment (ROI)
- Costs comparable to a modern website while delivering significantly more value
- Quickly pays for itself by bringing in just 3-4 additional bookings
- Delivers ROI through staff time savings of just 30 minutes per day
- Continually evolves with new features and capabilities at no additional cost
- Reduces the likelihood of visitors abandoning your site without finding what they need
Try It Out!
Try our demo AI Assistant on this page to see how it works! It represents an imaginary hotel, "Fanos Hotel & Resort" in Paphos, Cyprus. Just type in natural language and experience the future of customer service.